Contact Us

For all custom or personalized orders, submit a special note or email us to get started! Although you will receive a response to your email within 24-48 hours, processing times may take up to 4-6 weeks for your order.  

Each candle creation is hand poured with love using 100% soy wax!

Love our scents? Signing up for our Kiwi's Candles Scent program.

Think of it like being in your very own candle club but you get to choose the fragrances every shipment! To start your candle subscription, select eligible Scent Program items and add to your cart. Then, be sure your delivery settings are set to Scent Program and adjust how often you’d like these items to show up at your door.

We’ll send you a reminder email before your next order sends to make sure it has everything you need. Plus, when you sign up for our subscription program, you’ll save 25% and get FREE shipping on Scent-Scription orders over $20.

Look out for a confirmation email along with tracking information to stay updated on the arrival of your order. Please allow up to 3 - 5 business days for order processing, plus an additional 1 - 3 business days for first class / priority shipping or 3 - 5 business days for standard shipping.

Yes, we ship all around the world! Shipping costs will be applied at checkout. Don't be afraid to join the Soul Community for exclusive promotions and deals! Shipping times are typically 7-16 business days. 

Yes, feel free to spread the word! Get your candles refilled for 10% off your order.